Pangolin Learning Ltd – Privacy Policy
Pangolin Learning Ltd is committed to protecting your privacy and personal information in accordance with the Data Protection Act 1998 and the General Data Protection Regulation 2016 (EU Regulation 2016/679) (GDPR). This statement explains how we use the personal information that you give us.
Legal Basis for Processing
Our legal basis for processing personal data is legitimate interest although we will also rely on contract, legal obligation and consent for specific uses of data.
We will rely on contract if we are negotiating or have entered into an agreement with you or your organisation or any other contract to provide services to you or receive services from you or your organisation.
We will rely on legal obligation if we are legally required to hold information on to you to fulfil our legal obligations.
We will, in some circumstances, rely on consent for particular uses of your data and you will be asked for your express consent, if legally required.
Whenever you give us personal data via our website, you are consenting to its collection and use in accordance with this privacy policy.
How do we collect information from you?
We obtain information about you when you use our website, for example, when you contact us about our services. We also obtain information when you contact us via email or telephone.
What information do we collect?
The personal information we collect might include your name, order details, email address, mailing address, IP address and information about which pages are accessed and when.
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How will we use the information you give us?
The information that we collect is used:
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to provide you with goods and services;
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for customer administration;
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to personalise our service to you;
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to seek your views on our services;
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Updating your data, erasure, and requesting a copy of your data:
Under the General Data Protection Regulation (GDPR) (EU) 2016/679, data subjects have the right to request access to data held about them. They can request deletion of their data, or changes to their data, without incurring a charge to do so.
If you would like to:
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Update your details
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Withdraw your consent/opt out of communications
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Request erasure of the data we hold on you
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Request a copy of the data records we hold on you (we will endeavour to fulfil the request within two weeks but no more than 30 days)
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Please contact dan@pangolinlearning.com and we will respond within 24 hours.
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Data Security
We are committed to ensuring the security and integrity of personal information that we hold and have put in place appropriate technical and organisational safeguards to ensure this. In the event of a data breach, we will notify any affected individuals immediately.
As with all electronic communication, when you give us personal data by that means, the data may be sent electronically to servers anywhere in the world and may be used, stored and processed anywhere in the world, including countries outside the European Economic Area (many of whom do not have stringent data protection laws).
Whenever and wherever we collect, process or use personal data, we take steps to ensure that it is treated securely and in accordance with this privacy policy.
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Disclosure – Sharing Your Data
We will not disclose your personal information to third parties except:
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as necessary to fulfil your order(s) for our goods and services and to validate your payment details;
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to suppliers that process data on our behalf;
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in response to an expressed client need or request, to organisations outside the EU who are authorised to offer Jessica Lee Consulting goods and services;
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where we believe, in good faith, that it is necessary to comply with the law or to protect the safety of Pangolin Learning Ltd, our customers or their clients, or the public.
Some of these third parties may be located outside the European Economic Area, e.g. credit card processing companies.
Links to other sites
This policy applies only to information collected by Pangolin Learning Ltd. Links within our site to those of other organisations are not covered by this policy.
Contacting us
If you have any questions about Pangolin Learning’s privacy policy, or wish to opt out of direct communication or you wish to request any information about your personal data, please e-mail: dan@pangolinlearning.com
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Changes to this policy
This privacy policy was last updated in May 2018. Pangolin Learning Ltd reserves the right to modify or update the policy from time to time.
Pangolin Learning Ltd
100 High Street
Whitstable,
Kent CT5 1AZ